Manager, Advanced Professional Services EMEA

Onsite London, United Kingdom

go service delivery - cse

greenhouse

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Job description

You will lead a team of technical experts to enhance customer engagement and retention. This role involves managing service delivery and ensuring high-quality outcomes for clients across EMEA.

Details

London, United Kingdom, no remote work
8+ years of relevant experience
4+ years of people-management experience

The work

Lead and develop a team of Professional Services Engineers and Architects
Oversee delivery health across EMEA engagements
Build relationships across various teams including Sales and Account Management
Act as a senior escalation point for complex customer and delivery issues