Salesforce Business Analyst (Customer Experience)

Onsite Lisbon, Portugal Portugal

agilesalesforce agilesalesforce

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Job description

You will work with stakeholders to gather and analyze requirements for Customer Care solutions in Lisbon. Your role involves writing documentation and supporting solution design discussions.

Details

Lisbon, Portugal, work from office
1+ years of relevant professional experience
Skills: Salesforce, Agile

The work

Gather, analyze, and validate requirements for Customer Care solutions
Write User Stories and functional requirements documentation
Support solution design discussions and perform impact analysis
Act as a client-facing consultant, building trust through communication