Mitarbeiter im Kundenservice (w,m,d)

Onsite Lüneburg

customer service

arbeitnow

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Job description

Join our customer service team in Lüneburg to assist clients with their inquiries. You'll play a key role in ensuring customer satisfaction through effective communication and support.

Details

Lüneburg, work from office
2-year fixed-term contract with potential for extension
Relevant experience preferred, but open to career changers

The work

Handle customer inquiries via phone and email regarding contracts, invoices, and technical issues
Record and track customer requests in the ticketing system
Provide initial technical support and escalate complex cases
Maintain customer and contract data in our systems