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Asana

4 days ago

API Support Engineer

Hybrid · Warsaw Warsaw

pythonjavascript professional services & paid support

greenhouse

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AI TL;DR

You will provide technical support for developers using the Asana API in Warsaw. This role involves troubleshooting, debugging, and collaborating with teams to enhance the integration experience.

AI match

Clear role · 80/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as API Support Engineer at Asana?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will provide technical support for developers using the Asana API in Warsaw. This role involves troubleshooting, debugging, and collaborating with teams to enhance the integration experience.

Details

  • Warsaw, work from office
  • 13,500 - 14,650 PLN gross monthly
  • 3+ years of experience
  • Skills: Python, JavaScript

The work

  • Provide technical support for API-related issues
  • Triage and escalate API-related bugs to R&D teams
  • Support developers through email, community forum, and live chat
  • Collaborate with R&D teams to influence API improvements