Senior IT Services Lead (m/w/d)

Onsite Heidelberg

it serviceslead

arbeitnow

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Job description

Join Verivox in Heidelberg as a Senior IT Services Lead, overseeing the IT services team and ensuring smooth operations. You'll also engage in hands-on IT support and process improvements.

Details

Heidelberg, work from office with up to 2 days mobile office option per week
5+ years of experience in IT Services, IT Operations, or IT Support

The work

Lead the IT services team and ensure reliable service delivery
Coordinate and prioritize team tasks with clear responsibilities
Develop and improve IT service processes and documentation
Engage in hands-on IT support for complex issues