Mitarbeiter:in Leitstelle FlixTrain (m/w/d)

Onsite Berlin, Berlin, Germany

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Job description

You will coordinate train operations and ensure customer satisfaction at FlixTrain in Berlin. This role involves decision-making during disruptions and working in a team environment.

Details

Berlin, Germany, work from office
Experience in dispatching, preferably in rail transport or traffic control
Fluent in German (C1), basic English is a plus
Willingness to work in shifts, including nights, weekends, and holidays

The work

Coordinate vehicles and train personnel in daily operations
Make operational decisions during disruptions and delays
Document incidents and communicate with management and operations
Provide active passenger information during deviations