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nttdatausa

17 days ago

ServiceNow CMDB/CSDM Analyst

Remote · LATAM

awsazure public sector

greenhouse

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AI TL;DR

Join NTT DATA as a ServiceNow CMDB/CSDM Analyst to ensure the accuracy and integrity of configuration data. This role involves governance, development, and support of the ServiceNow platform.

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  1. What would you ship in the first month as ServiceNow CMDB/CSDM Analyst at nttdatausa?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

Join NTT DATA as a ServiceNow CMDB/CSDM Analyst to ensure the accuracy and integrity of configuration data. This role involves governance, development, and support of the ServiceNow platform.

Details

  • LATAM, 100% remote
  • $40-45 per hour
  • 3+ years of relevant ServiceNow experience

The work

  • Implement and enforce CSDM standards for configuration data
  • Monitor CMDB Health Dashboards and remediate data issues
  • Manage and troubleshoot ServiceNow Discovery and Service Mapping
  • Support hardware and software asset management through data centralization