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intercom

15 days ago

Account Executive, Existing Business (Mid Market)

Onsite · Sydney, Australia Sydney, Australia

sales

greenhouse

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AI TL;DR

You will manage a portfolio of mid-market customers to drive revenue growth and retention. This role involves collaborating with various teams to enhance customer experiences using AI solutions.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Account Executive, Existing Business (Mid Market) at intercom?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will manage a portfolio of mid-market customers to drive revenue growth and retention. This role involves collaborating with various teams to enhance customer experiences using AI solutions.

Details

  • Sydney, Australia, work from office
  • 5+ years in a quota-carrying role managing ~50 accounts
  • 3+ years selling SaaS solutions

The work

  • Own and grow a portfolio of mid-market customers
  • Engage with executives to uncover pain points and position solutions
  • Design and execute territory strategies for upsell and cross-sell
  • Partner cross-functionally with Marketing, Product, and Customer Success