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ecowindow Gruppe

4 days ago

Customer Service - Kundenbetreuer/in - (m/w/d)

Onsite Berlin

customer service

arbeitnow

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Job description

You will provide customer support and coordinate orders in Berlin. Your role includes managing complaints and improving processes.

Details

Berlin, work from office
Strong base salary plus team bonus
28 days of vacation
Permanent contract

The work

Serve as the first point of contact for customers via phone and email
Coordinate incoming orders and ensure deadlines are met
Manage complaints and provide timely solutions
Identify process improvements and contribute ideas