Forward Deployed Engineer (m/f/d)

Remote Remote · Remote job

customer successsupport & trainingremote

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Job description

You will provide on-site technical support and troubleshooting for drone systems across Europe. This role involves working closely with various teams to ensure product reliability and customer satisfaction.

Details

Remote job
Experience in technical support or field service
Fluent in English and German
Willingness to travel frequently across Europe

The work

Deliver on-site troubleshooting and repair of drone systems
Ensure compliance with safety standards during service activities
Provide technical assistance to training and demo teams
Manage customer requests and documentation in Jira Service Management