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Mach9

4 days ago

Solutions Engineer

Onsite San Francisco

$150,000–$200,000 / year sql engineeringfull stackfull-times21

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Job description

You will guide customers through their post-sale experience and ensure they successfully use our AI CAD software. This role involves managing projects, onboarding, and supporting account growth in San Francisco.

Details

  • San Francisco, work from office
  • $150,000–$200,000 USD / year
  • Experience with SQL
  • Willingness to travel ~25%

The work

  • Own customer relationships post-sale and be the main point of contact.
  • Drive onboarding and lead the setup and training for new customers.
  • Manage customer projects, timelines, and follow-ups.
  • Triage support issues and coordinate with Engineering for resolutions.