Customer Success Manager (w/m/d)

Onsite Frankfurt am Main

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Job description

As a Customer Success Manager at Omnora, you will guide clients to effectively use our platform and enhance their revenue. You will work closely with customers to understand their needs and support them throughout the sales process.

Details

Frankfurt am Main, on-site
Experience in customer service, sales, marketing, HR, or consulting is a plus
Degree in business, communication, media, or a related field is preferred

The work

Conduct regular meetings to assess customer satisfaction and usage
Develop tailored proposals and communication strategies for clients
Manage the sales cycle by identifying upselling opportunities
Expand the network within client companies by engaging new stakeholders