Werkstudent Field Service Operations & Koordination (m/w/d)

Onsite Hamburg

field service operationskoordinationdispositionwerkstudium

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Job description

You will assist in coordinating service orders and technical operations in Hamburg. This role is ideal for students looking to gain experience in a dynamic team environment.

Details

Hamburg, work from office
Student enrolled in a university or technical college
Good knowledge of Excel and PowerPoint
First experience in telecommunications, service, or operations is a plus

The work

Support the coordination of service orders and customer processes
Process service requests, cases, and tickets in systems
Coordinate and schedule internal and external technician assignments
Contribute to monitoring service level goals and reporting