Cloud Monitoring Manager (m/w/d) Wärmepumpe

Onsite Berlin

operations

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Job description

You will provide remote technical support for heat pump systems at GALVANY in Berlin. Your role involves troubleshooting, problem-solving, and managing customer inquiries effectively.

Details

Berlin, work from office
Competitive salary
Experience in mechanical engineering, energy technology, building technology, or electrical engineering required
Very good German language skills; English is a plus

The work

Handle incoming app monitoring tickets and customer inquiries
Analyze customer issues remotely and adjust system settings
Develop scalable solutions for recurring problems
Maintain and update user manuals and internal knowledge databases