Head of Client Operations (m/w/d)

Onsite Germany - Krumbach | Hybrid

socom

arbeitnow

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Job description

You will lead a team in client operations while enhancing customer satisfaction and driving efficiency. This role is based in Krumbach, Germany, with a focus on operational leadership and process development.

Details

Krumbach, Germany, Hybrid
Experience in leading a support or consulting team of 10+ members
Fluent in German and English

The work

Lead a team of approximately 15 in support and consulting
Act as the primary contact for critical customer issues
Establish measurable processes in support and consulting
Drive the adoption of AI tools within the team and for customers