Senior Customer Success Manager (German speaking)

Onsite Munich, GER

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Job description

You will manage high-value enterprise accounts in Munich, focusing on expanding platform usage. This role requires a strong commercial mindset and the ability to navigate complex organizational structures.

Details

Munich, on-site
5–10+ years of experience in Strategic Account Management or Customer Success in SaaS or enterprise tech
Fluent in German required

The work

Own a portfolio of strategic enterprise accounts and drive expansion
Analyze usage data to identify growth opportunities
Build relationships with stakeholders across organizations
Partner with product and engineering to enhance adoption