Werkstudent:in Customer Success Manager:in (w/m/d)

Onsite Berlin

sales

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Job description

You will assist customers with their inquiries and provide support via phone and email. This role is based in Berlin and focuses on customer service in the renewable energy sector.

Details

Berlin, work from office
Immatrikulierte:r Student:in
Very good German skills (C1 or higher)
Experience in customer service or related fields preferred

The work

Handle customer inquiries via phone and email
Support the team in processing and forwarding customer requests
Collaborate with various operational teams to resolve issues
Participate in regular training on products and processes