Trust & Safety Investigator

Remote

ai safety

greenhouse

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Job description

Join a remote team to investigate and resolve trust and safety issues related to AI products. You'll handle ticket queues and enforce policies while managing sensitive material.

Details

Remote, U.S.-based
6-month fixed term position
2–5 years of experience in trust and safety or related fields

The work

Resolve cases in assigned ticket queues while meeting quality and turnaround targets
Triaging cases based on urgency and risk
Evaluate evidence for enforcement reports and apply policy-aligned actions
Document investigations and escalate high-stakes cases with clear evidence