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Mercier Consultancy Group

11 days ago

Danish Speaking Solutions Consultant Work Sofia Bulgaria

Remote

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Job description

Join a dynamic team as a Danish Speaking Solutions Consultant in Bulgaria, providing top-notch support to Danish-speaking clients. This role offers a chance to enhance customer satisfaction while enjoying a vibrant lifestyle in Sofia.

Details

  • Remote work available
  • Competitive monthly salary
  • Proven experience in Customer Support Services or similar client-facing environment
  • Native or fluent Danish (spoken and written)

The work

  • Act as the primary point of contact for Danish-speaking customers, providing technical and administrative support
  • Resolve complex inquiries through multiple channels
  • Document all interactions accurately within the CRM
  • Identify recurring customer issues and collaborate with internal departments for service improvements