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SoFi

22 hours ago

Senior Business Operations Analyst

Onsite · UT - Cottonwood Heights; FL-Jacksonville; TX-Frisco; DE-Greenville; NY-New York; CA- San Francisco; WA-Seattle UT - Cottonwood Heights; FL-Jacksonville; TX-Frisco; DE-Greenville; NY-New York; CA- San Francisco; WA-Seattle

pythonsql member service delivery strategy

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AI TL;DR

Join the Business Intelligence team at SoFi as a Senior Business Operations Analyst, where you'll analyze operational data to enhance member experience. Collaborate with various teams to develop reporting frameworks and drive performance improvements.

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  4. What would you measure in the first two weeks?
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Job description

Join the Business Intelligence team at SoFi as a Senior Business Operations Analyst, where you'll analyze operational data to enhance member experience. Collaborate with various teams to develop reporting frameworks and drive performance improvements.

Details

  • Location: UT - Cottonwood Heights; FL-Jacksonville; TX-Frisco; DE-Greenville; NY-New York; CA- San Francisco; WA-Seattle
  • 5+ years of experience in data analytics or business intelligence
  • Skills: Python, SQL, Tableau

The work

  • Serve as a thought partner to leadership on operational excellence through data.
  • Own and drive reporting roadmaps for measuring member experience.
  • Lead the design and maintenance of Tableau reporting for Operations stakeholders.
  • Conduct deep-dive analyses to uncover performance drivers and operational inefficiencies.