Customer Care Representative | Scaling Phase

Onsite Berlin

customer service

arbeitnow

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Job description

As a Customer Care Representative, you will help expand our Care Team in Berlin. Your role involves supporting customers and coordinating service providers.

Details

Berlin, work from office or hybrid
€42,500–€45,000 salary plus equity options
Full-time position
Very good German and English communication skills required

The work

Advise and support customers on various inquiries
Coordinate service providers via phone and email
Distribute incoming requests to the appropriate teams
Build a knowledge base for recurring questions