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anaplan

5 hours ago

Customer Success Business Partner, UAE & Emerging

Onsite · Dubai, United Arab Emirates Dubai, United Arab Emirates

customer success

greenhouse

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AI TL;DR

Join Anaplan as a Customer Success Business Partner in Dubai, where you'll manage key accounts and drive customer value. This role focuses on user adoption, retention, and maximizing ROI for our clients in the GCC and Emerging Markets.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Customer Success Business Partner, UAE & Emerging at anaplan?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

Join Anaplan as a Customer Success Business Partner in Dubai, where you'll manage key accounts and drive customer value. This role focuses on user adoption, retention, and maximizing ROI for our clients in the GCC and Emerging Markets.

Details

  • Dubai, United Arab Emirates, work from office
  • Fluent in Arabic and English, spoken and written
  • Previous experience in customer success or management consulting, ideally within the GCC
  • Background in Enterprise Performance Management (EPM) or Analytics

The work

  • Manage a portfolio of key accounts in the GCC, Turkey, and Emerging Markets
  • Guide customers through the value delivery lifecycle and help them achieve business objectives
  • Lead executive-level Quarterly Success Reviews and present Success Scorecards
  • Identify customer pain points and promote new use cases for upsell and cross-sell opportunities