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DOMUS Consult Wirtschaftsberatungsgesellschaft mbH

4 hours ago

Onboarding Manager (m/w/d) – Customer Onboarding für Praxissoftware

Hybrid · Berlin Berlin

healthcarevocational

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You will manage the onboarding process for healthcare practices transitioning to new software in Berlin. This role combines project management, technical support, and customer training to ensure a smooth implementation.

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  3. How do you explain a production incident to this team?
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Job description

You will manage the onboarding process for healthcare practices transitioning to new software in Berlin. This role combines project management, technical support, and customer training to ensure a smooth implementation.

Details

  • Berlin, hybrid work
  • 1+ years in project management or 3+ years in customer service
  • Fluent in German (C1/C2) and good English skills

The work

  • Oversee the onboarding process from contract signing to go-live
  • Configure the practice management system based on client needs
  • Coordinate data migration with the internal team
  • Train medical staff and management on the new system