Téléconseiller (f/h/d) Rétention - France

Onsite Zweibrücken

customer service

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Job description

You will manage customer relationships and enhance their loyalty at IONOS in Zweibrücken. Your role involves proactive communication and problem-solving to ensure client satisfaction.

Details

Zweibrücken, work from office
Fluency in French required
Strong communication skills needed

The work

Manage customer relationships proactively and personally
Contact clients to extend existing contracts
Highlight the relevance and added value of products and services
Provide responsive service through various channels