Associate Customer Success Manager, Asia (Singapore)

Onsite Singapore

customer success management-750

greenhouse

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Job description

Join our team in Singapore as an Associate Customer Success Manager, where you'll help customers maximize their identity investments. You'll manage a portfolio of accounts and collaborate with various teams to drive customer success.

Details

Singapore, work from office
2+ years in a customer-facing role
Ability to travel 10-15% onsite to customers
Strong oral, written and presentation skills

The work

Execute playbooks to drive adoption and protect renewals
Build relationships with key decision-makers
Collaborate with cross-functional teams to assist customers
Create strategic success plans aligned with customer goals