AI TL;DR

You will support enterprise customers in launching and maintaining voice AI agents. This role involves technical onboarding, debugging, and collaborating with various teams to enhance product offerings.

AI match

Clear role · 80/100 against the market band on this page.

Interview prep for this job

What would you ship in the first month as Support Engineer (Contract) at retell-ai?
Which tradeoff in the description would you ask about first?
How do you explain a production incident to this team?
What would you measure in the first two weeks?
Which part of your last project maps to this stack?

Five questions are free. The rest are Pro. See Pro

Similar roles

Principal Actuary Omada Health
Software Engineer II (Authentication) Pindrop
Senior Data Engineer Phantom
Research Scientist Pindrop
🚀 Compliance Program Manager Readily
Product Engineer Just Appraised

Job description

You will support enterprise customers in launching and maintaining voice AI agents. This role involves technical onboarding, debugging, and collaborating with various teams to enhance product offerings.

Details

Remote work with some overlap with Pacific Time hours
$6,000-$7,500 USD/month, based on experience
2-8 years of professional experience
Skills: Python, TypeScript

The work

Lead technical onboarding for enterprise accounts
Build voice agents with customers, including prompts and conversation flows
Troubleshoot live deployments and debug production issues
Capture customer feedback for product improvements

Engineering

Game Dev

Design and Creative

Analytics

Management

People & Business

Trending Industries

By Region

By Work Format

Support Engineer (Contract)

Match & cover letter