hubspotjobs
1 day ago
Senior Manager, Customer Success Management
Remote · Remote - Colombia Remote - Colombia
account management
greenhouse
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AI TL;DR
You will lead a team of Customer Success Managers to enhance customer retention and growth across LATAM. This remote role requires strategic leadership and a focus on data-driven decision-making.
AI match
Solid listing · 60/100 against the market band on this page.
Interview prep for this job
- What would you ship in the first month as Senior Manager, Customer Success Management at hubspotjobs?
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- How do you explain a production incident to this team?
- What would you measure in the first two weeks?
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Job description
You will lead a team of Customer Success Managers to enhance customer retention and growth across LATAM. This remote role requires strategic leadership and a focus on data-driven decision-making.
Details
- Remote - Colombia
- 3+ years of management experience
The work
- Drive revenue retention and growth across diverse markets
- Build and develop high-performing teams of CSMs
- Lead high-impact regional initiatives and programs
- Serve as a second-level escalation point for customer concerns