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hubspotjobs

1 day ago

Lead Customer Success Manager, Strategic Accounts (Trilingual in Portuguese)

Hybrid · Flex - Bogota, Colombia Flex - Bogota, Colombia

account management

greenhouse

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AI TL;DR

You will manage customer success for high-value enterprise accounts in Colombia. Your role involves driving product adoption and fostering relationships to ensure customer growth and retention.

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Job description

You will manage customer success for high-value enterprise accounts in Colombia. Your role involves driving product adoption and fostering relationships to ensure customer growth and retention.

Details

  • Bogota, Colombia, Flex location
  • Experience managing a minimum of $5-6M ARR
  • Business-level English proficiency
  • Experience working with large organizations (200+ employees)

The work

  • Oversee the customer experience for 30-40 enterprise-level accounts
  • Build relationships with stakeholders to align on business goals
  • Develop and execute success plans with internal teams
  • Create and deliver Executive Business Reviews and strategic consultations