Working Student - Customer Service & Support

Onsite München

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Job description

Join our Customer Support team in München to assist clinical users with our software solutions. Gain hands-on experience while collaborating with colleagues to improve customer service operations.

Details

München, work from office
Ongoing studies in Computer Science, Electrical Engineering, Medical Engineering, or a comparable field
Fluency in German and good command of English

The work

Handle customer requests via our Service Desk
Reproduce and analyze issues by setting up test scenarios
Support the Customer Support team in daily operations
Create and maintain knowledge base articles and learning materials