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studiokraftonboard

19 hours ago

Stagiaire en soutien technique TI / IT Support Intern

Onsite · Montréal Montréal

intern

greenhouse

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AI TL;DR

Join our IT team as an intern to provide first-level support and gain hands-on experience. You'll work on diagnosing hardware issues and assisting with employee onboarding in a game development studio.

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  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

Join our IT team as an intern to provide first-level support and gain hands-on experience. You'll work on diagnosing hardware issues and assisting with employee onboarding in a game development studio.

Details

  • Montréal, on-site only
  • Paid internship
  • Students in DEP, AEC, or DEC in computer support or Computer Science Technology are welcome
  • Fluent in French required

The work

  • Handle routine support tickets and escalate complex cases
  • Diagnose hardware failures and perform upgrades on workstations
  • Build and configure workstations for new employees
  • Maintain the IT inventory and support peripherals