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appian

1 day ago

Area Vice President - US Public Sector Customer Success Program Management Office

Hybrid · McLean, Virginia McLean, Virginia

customer success - management

greenhouse

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AI TL;DR

You will lead the Program Management Office to ensure customer success in the US Public Sector. This role focuses on establishing governance frameworks and optimizing delivery performance.

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Job description

You will lead the Program Management Office to ensure customer success in the US Public Sector. This role focuses on establishing governance frameworks and optimizing delivery performance.

Details

  • McLean, Virginia, work from office 4-5 days a week
  • $200,000—$375,000 USD
  • 15+ years of experience in program management or delivery leadership

The work

  • Architect and operationalize the PMO governance framework
  • Lead financial management and delivery performance optimization
  • Partner with executive stakeholders to align delivery capacity with pipeline growth
  • Execute risk and issue management protocols