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gatherai

1 day ago

Hardware Deployment Project Manager

Remote · Open to Remote (USA); Pittsburgh, PA Open to Remote (USA); Pittsburgh, PA

engineering & quality

greenhouse

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AI TL;DR

You will manage hardware readiness for customer deployments and ensure smooth operations between development and field teams. This role involves hands-on troubleshooting and documentation of hardware processes.

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  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

You will manage hardware readiness for customer deployments and ensure smooth operations between development and field teams. This role involves hands-on troubleshooting and documentation of hardware processes.

Details

  • Remote in the USA or on-site in Pittsburgh, PA
  • Experience in hardware readiness for deployments
  • Ability to read assembly and part drawings, electrical schematics

The work

  • Own hardware readiness for each customer deployment
  • Be on site for installs and go-lives as the hardware liaison lead
  • Manage tier-2 hardware escalations and RMA processes
  • Ensure BOM accuracy and configuration management across programs