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fenster.com

3 days ago

Technische Kundenberatung Europa (m/w/d)

Onsite · Stuttgart Stuttgart

customer service

arbeitnow

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Source: arbeitnow

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AI TL;DR

You will assist customers with technical and purchasing inquiries related to windows and doors. This role involves providing personalized support through various communication channels in Stuttgart.

AI match

Solid listing · 60/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as Technische Kundenberatung Europa (m/w/d) at fenster.com?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will assist customers with technical and purchasing inquiries related to windows and doors. This role involves providing personalized support through various communication channels in Stuttgart.

Details

  • Stuttgart, work from office
  • Attractive salary above industry average
  • Experience in window construction, sales, or related fields required
  • Fluency in at least one market language (German, French, Italian, Spanish, or Dutch) at native or C2 level

The work

  • Assist customers with technical and purchasing questions regarding windows and doors
  • Provide competent and solution-oriented advice via phone, email, and live chat
  • Process orders, inquiries, complaints, and returns
  • Coordinate with external partners and collaborate with internal teams