Key Account Manager - Customer Success (all genders) - 100% Home Office

Remote Remote · Kassel

remotefinance

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Job description

You will manage key accounts and build long-term relationships with clients in the finance sector. Your role involves ensuring clients derive value from our analytics solutions and driving account growth.

Details

Remote work available
Experience in Customer Success or Account Management required
Fluent in German and good English

The work

Act as the primary contact for clients in banking and finance
Guide clients from onboarding to successful use of analytics solutions
Monitor KPIs and usage data to reduce churn
Identify upselling and cross-selling opportunities