Join a remote team as a Tier III Service Desk Engineer, focusing on complex technical issues and client onboarding. You'll provide high-quality support and lead projects for managed service clients.
Details
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Remote work available
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6+ years of experience required
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IT-related degree and/or certifications preferred
The work
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Lead and support the helpdesk environment for managed service clients
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Coordinate and manage client projects to ensure success
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Provide training and support during client onboarding
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Mentor Tier I and Tier II service desk technicians