Client Success Lead

Remote Remote · Remote Canada

go client success

greenhouse

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Job description

You will manage enterprise and SMB merchant accounts in Canada, focusing on building long-term relationships and driving product adoption. This role requires strong relationship management and program execution skills to achieve growth goals.

Details

Remote Canada
On Target Earnings (OTE) per year: $103,750 - $153,750
5+ years of B2B client-facing experience
Skills: relationship management, program management, negotiation, Salesforce, AI, BI tools

The work

Lead and manage a portfolio of Enterprise and SMB merchant accounts
Define and drive the strategic vision for the portfolio
Develop sophisticated account plans and execute multi-year growth roadmaps
Analyze partner performance and recommend programs to increase adoption