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LiteLLM

17 days ago

Technical Support Engineer

Onsite · San Francisco, CA, US United States

$80,000–$100,000 / year pythonazurefastapi supportfull-timew23

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AI TL;DR

Join LiteLLM as a Technical Support Engineer in San Francisco, helping customers troubleshoot and optimize their use of our open-source LLM Gateway. You'll be the first point of contact for technical inquiries, ensuring a positive customer experience.

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  1. What would you ship in the first month as Technical Support Engineer at LiteLLM?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

Join LiteLLM as a Technical Support Engineer in San Francisco, helping customers troubleshoot and optimize their use of our open-source LLM Gateway. You'll be the first point of contact for technical inquiries, ensuring a positive customer experience.

Details

  • San Francisco, CA, US, work from office
  • $80,000–$100,000 USD / year
  • Skills: python, azure, fastapi

The work

  • Diagnose and troubleshoot technical problems on LiteLLM
  • Reproduce issues and create actionable bug reports
  • Submit small pull requests for fixes and documentation updates
  • Maintain up-to-date support documentation