Customer Success Engineer

Onsite San Francisco, CA, US United States

$140,000–$185,000 / year go supportfull-timep26

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Job description

You will manage customer support and enhance user experiences at Tasklet in San Francisco. This role involves direct interaction with customers and improving internal processes.

Details

San Francisco, CA, US, work from office
$140,000–$185,000 USD per year
0.075%–0.15% equity
1–5 years of experience

The work

Handle inbound customer support via email and calls
Ensure customers are satisfied and help them maximize product use
Provide onboarding, training, and demos to customers
Automate common support requests to focus on critical issues