Customer Success

Onsite New York City

go supportfull-times23

ycombinator

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Job description

You will manage customer success initiatives in New York City, ensuring clients achieve their goals with Kobalt's solutions. This role involves building relationships and driving customer adoption and expansion.

Details

New York City, work from office
$175k - $185k base salary + equity
3–5 years of experience
Skills: go

The work

Own customer implementations from scoping to go-live
Build relationships with customers to understand their needs
Drive customer adoption and identify growth opportunities
Create and maintain customer-facing documentation