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Porter

17 days ago

DevOps Support Engineer

Remote

$120,000–$180,000 / year amazon web services (aws)microsoft azuregoogle cloudkubernetes supportfull-times20

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AI TL;DR

You will provide support for users of our cloud platform while working remotely. Your role involves troubleshooting and optimizing their use of Kubernetes and cloud services.

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  1. What would you ship in the first month as DevOps Support Engineer at Porter?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

You will provide support for users of our cloud platform while working remotely. Your role involves troubleshooting and optimizing their use of Kubernetes and cloud services.

Details

  • Remote, work from anywhere
  • $120,000–$180,000 per year
  • Experience with Kubernetes and cloud services required

The work

  • Be on-call during Eastern Time for user support
  • Troubleshoot technical issues related to Kubernetes, Helm, and Docker
  • Offer expert advice to users on optimizing their cloud usage
  • Collaborate with the engineering team to relay user feedback