Customer Success Expert (m/f/d) for the European AI Factory HammerHAI

Onsite Garching bei München

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Job description

Join our team as a Customer Success Expert to enhance client relationships and drive customer satisfaction. You'll work closely with clients to ensure they achieve their goals using our AI services.

Details

Garching bei München, on-site work
Salary up to €13 according to Entgelttabelle TV-L
Full-time (40 hrs) or part-time possible
2+ years of experience required

The work

Build and maintain relationships with clients and stakeholders
Document user journeys and track interactions using CRM tools
Organize events for customer engagement and outreach
Conduct regular business reviews to identify new opportunities