Client Manager

Remote

client management

greenhouse

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Job description

You will manage client accounts and ensure high-quality service in a remote setting. This role involves coordinating with internal teams to support client needs and improve benefit performance.

Details

Remote work
0-1 year of experience in account management or client-facing operations
Bachelor's degree in Business, Healthcare Administration, or related field
Healthcare experience required

The work

Serve as the primary contact for assigned client accounts
Assist with processing eligibility updates and benefit changes
Monitor account performance metrics and identify optimization opportunities
Coordinate issue resolution across internal teams