AXS _Contact Center Representative I

Onsite Frisco, TX; Scottsdale, AZ

administrative

greenhouse

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Job description

Join AXS as a Customer Care Representative in Frisco, TX or Scottsdale, AZ, where you'll assist customers with inquiries and complaints. This role requires strong communication skills and the ability to manage multiple calls effectively.

Details

Frisco, TX or Scottsdale, AZ, work from office
$18.00 per hour
2+ years of customer support experience
High school diploma required

The work

Manage large volumes of inbound calls with a 90% adherence rate
Respond to customer inquiries and complaints professionally
Utilize various tools and systems for customer service tasks
Exceed performance metrics consistently