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Enpal

4 days ago

(Junior) Baubegleiter:in PV (w/m/d) | Quereinsteiger:innen willkommen

Hybrid Remote

installation pv

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AI TL;DR

You will support customers through the installation process of their photovoltaic systems. This role involves communication and problem-solving to ensure customer satisfaction.

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Solid listing · 60/100 against the market band on this page.

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  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
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Job description

You will support customers through the installation process of their photovoltaic systems. This role involves communication and problem-solving to ensure customer satisfaction.

Details

  • Remote work
  • Experience in customer service preferred, but open to newcomers
  • Fluent in German, both spoken and written

The work

  • Guide customers from contract signing to successful installation of their photovoltaic systems
  • Serve as the main point of contact during the installation process, assisting via phone and email
  • Identify customer needs and develop tailored solutions
  • Collaborate with internal departments to ensure high-quality customer support