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arcanaanalytics

Jul 21

IT Support Engineer

Onsite Coimbatore, Hybrid

engineering

greenhouse

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Job description

You will provide IT support to employees in a hybrid role based in Coimbatore. Your focus will be on troubleshooting and maintaining IT services and hardware.

Details

  • Coimbatore, Hybrid
  • 4-6 years of IT support or system administration experience
  • Bachelor’s degree in Computer Science, Information Technology, or related field

The work

  • Provide on-site and remote IT support via walk-ups, tickets, and chat
  • Deliver hardware and software troubleshooting for macOS and Windows systems
  • Support and maintain IT services such as MDM, Google Workspace, and Slack
  • Conduct new hire onboarding and offboarding, including provisioning accounts