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arcanaanalytics

Jul 21

Client Solutions Associate

Onsite New York, United States

pythonsql analyst

greenhouse

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Job description

You will support institutional investors by resolving analytical and operational issues on our platform. This role involves direct client interaction and collaboration with various teams to enhance user experience.

Details

  • New York, on-site
  • 1–4 years of experience
  • Bachelor’s degree in Finance, Economics, Engineering, Mathematics, Computer Science, or a related field
  • Skills: Python, SQL

The work

  • Serve as a primary point of contact for client questions and platform support requests
  • Troubleshoot and resolve client issues across portfolio analytics and data workflows
  • Support onboarding and implementation projects for hedge funds and asset managers
  • Coordinate with product, engineering, and data teams to investigate complex issues