Customer Success Manager (Vietnamese or Chinese speaker)

Onsite Bangkok

global client services

greenhouse

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Job description

You will manage customer relationships and drive product adoption in our Bangkok office. This role focuses on ensuring customer satisfaction and maximizing outcomes for enterprise clients in the SEA region.

Details

Bangkok, work from office
3-6 years of experience
Professional fluency in English; proficiency in either Vietnamese or Chinese is mandatory

The work

Manage the post-sales relationship for a portfolio of customers
Lead onboarding, training, and enablement sessions
Conduct regular check-ins and strategic syncs
Run Executive Business Reviews with key stakeholders