BLP Digital AG
5 days ago
Head of Consulting
Onsite · Munich Munich
customer success
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AI TL;DR
You will lead the consulting and customer success teams at BLP Digital AG in Munich. Your role focuses on enhancing customer automation and ensuring satisfaction post-launch.
AI match
Solid listing · 60/100 against the market band on this page.
Interview prep for this job
- What would you ship in the first month as Head of Consulting at BLP Digital AG?
- Which tradeoff in the description would you ask about first?
- How do you explain a production incident to this team?
- What would you measure in the first two weeks?
- Which part of your last project maps to this stack?
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Job description
You will lead the consulting and customer success teams at BLP Digital AG in Munich. Your role focuses on enhancing customer automation and ensuring satisfaction post-launch.
Details
- Munich, work from office
- 10+ years of experience required
- Fluent in German and English
The work
- Own net revenue retention and expansion across the installed base
- Drive automation after go-live through consulting and automation sprints
- Run Customer Success Engineering with clear service levels
- Build new Consulting and Customer Success Engineering teams in Germany