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appfire

Sep 09

IT Support Engineer (Hybrid)

Hybrid · Poland Poland

pythonawsgcpazure information systems

greenhouse

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AI TL;DR

Join a team of skilled engineers as an IT Support Engineer in Warsaw, Poland. You'll manage laptop support and corporate applications while ensuring smooth IT operations.

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Clear role · 80/100 against the market band on this page.

Interview prep for this job

  1. What would you ship in the first month as IT Support Engineer (Hybrid) at appfire?
  2. Which tradeoff in the description would you ask about first?
  3. How do you explain a production incident to this team?
  4. What would you measure in the first two weeks?
  5. Which part of your last project maps to this stack?

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Job description

Join a team of skilled engineers as an IT Support Engineer in Warsaw, Poland. You'll manage laptop support and corporate applications while ensuring smooth IT operations.

Details

  • Warsaw, hybrid work option
  • 3+ years' experience in L1/L2 support
  • 2+ years' experience in laptop support on Macintosh & Windows OS
  • Skills: Python, AWS, GCP, Azure

The work

  • Provide L2 ticket-based support for internal applications
  • Manage employee onboardings and laptop configurations
  • Maintain office network infrastructure and coordinate with ISPs
  • Monitor applications and systems for overall health