Customer Success Specialist

Onsite Tokyo, Japan

customer success

greenhouse

Match & cover letter

Create a profile to see your match and get a cover letter for this role.

Create profile and match

Job description

You will help customers maximize their business outcomes through successful implementation and ongoing support of Anaplan solutions. This role involves leading project delivery and enhancing customer satisfaction in Tokyo, Japan.

Details

Tokyo, Japan, work from office
5+ years of business consulting or system implementation experience

The work

Lead project delivery and customer experience for key accounts
Guide a project team of internal and external consultants
Define project scope and execution using agile methodologies
Act as a subject matter expert in large-scale Connected Planning solutions